All jobs are quoted and done on a project basis. Each quote will contain the scope of work to be done as well as a timeline from start to finish.

Each client is interviewed to discover and discuss the various details of the request and to review the client’s needs and concerns. The interview is also a perfect opportunity to assess the known and unknown options that may or may not be desired.

The interview is specific to the client’s needs and desires and no two jobs are ever the same, each is unique to the client’s desires and goals.

The object of the interview is to review the website’s outline in regards to the navigation, content, presentation and overall function. During the interview each component and element are reviewed and discussed to insure the project will be completed as expected.

The navigation, links and content are all very important and how it is organized and presented will have a great impact on its success and performance. Other concerns are also important such as the use of color and graphics.

During the interview the client meets with and discusses all the various aspects of the project with the designer that will be doing the actual work not some salesman that will be the go between. This helps things move along much better and clients get the answers the desire instead of having to settle for let me get back to you on this or I will have to check.

You meet and communicate directly with the person working on your project. Direct and simple, the designer and client work jointly and is there to answer any question or concern the client may have over the course of the project.

Once the project has be clearly defined so the both the client and designer understand what is expected and to be done a formal quote and timeline is presented for the clients acceptance.

The timeline outlined in the quote will describe what is expected of both the client and the designer. This will include what items and information need to be supplied by the client. A timeline that will state the overall timeframe of the project and when it is to be completed will also be defined in the quote and will address when the client and designer are to meet to review and discuss the projects progress as well as any other details that are crucial to the projects completion. Typically the client and designer will meet at least 3 times over the course of the projects development as well as communicating on the phone and via email.

The typical timeframe for a project is 30 to 45 days. Granted other projects take longer or are done in phases. The timeline is very important and necessary to keep the project on track and the client well informed.

Once the quote is accepted a deposit is required in order for project to begin and go into production. The deposit is 50% down and the remaining 50% on completion. Project completion is defined as when the site is live and hosted under the client’s domain.

After the project is complete the client can retain the designer’s service on a monthly rate. Pricing is specific to the client’s needs and desires and is at an agreed flat rate with any additional services needed at an agreed hourly rate.

Monthly services could include updating the sites content, adding further content to the site and most importantly taking care of any SEO work the client may want to increase the site’s performance and exposure. Other efforts may include marketing and promotions.

Having someone to maintain your site is important and commonly overlooked by many. If you are expecting your site to help your business and promote your services you should seriously consider retaining the designer so your site can continue to work for you. Keeping your site fresh and up to date will not happen on its own. You can try to do it yourself but are you really going to do that and are you really knowledgeable enough to do it correctly? Chances are the answer is no and as Red Adair was quoted saying

“The only thing more expensive than hiring a professional, is hiring an amateur. “

For more information on the services that are available please call me at (480) 326 3283